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MICROLAND RECRUITING FRESHERS AS TECHNICAL SUPPORT REPRESENTATIVE AT BANGALORE

MICROLAND RECRUITING FRESHERS AS TECHNICAL SUPPORT REPRESENTATIVE AT BANGALORE
Microland Limited
Microland Limited has Released a Notification for the recruitment of Technical Support Representative Job Vacancies for the year 2013.

This Advertisement is released at www.microland.co.in which is the Official Site of Microland Limited. Eligible candidates should go through the Details given below and Apply by following the instructions.
Microland Limited Recruitment Details 2013 
Job Role : Technical Support Representative.
Educational Qualification
(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization) OR ( Doctorate - Any Doctorate - Any Specialization).
Keyskills:
Graduates, technical, voice process, rotational shifts, freshers. 
Job Description
  • Front line support via telephone and emails 
  • Troubleshooting a variety of technical and non-technical issues end users are having with their modems, routers, gateways and various networking devices in home and SOHO environments. 
  • Provide technical support 
                a) level 1 end users
                b) level 1.5 for ISP technicians.
  • Performs miscellaneous job-related duties as assigned. 
  • Documenting cases in the ticketing tool and work vigorously for CSAT 
  • Work area includes technical support for Fiber Routers, VDSL Modems/Routers, DSL Modems/Routers, MoCA adapters, HPNA adapters. 
  • Interacting mostly with ISP technician and network admins in 3 way conference call along with retail customers. 
  • Knowledge on: 
               a) Networking- Basic 
               b) Fair knowledge on computer hardware and applications.
               c) Basic knowledge on internet, ISP and browsers.
               d) Operating system (Win 2000/XP/Vista/Win 7/Mac)
               e) Microsoft Office
               f) Outlook (2003/2007)

Eligibility Criteria:
  • Graduates/Diploma Holders and above
  • Fresher or preferably 6 months work experience in specific domain. 
  • Preference to candidates- Completion of courses like A+, N+, MCP, MCSA, CCNA.
Work Related Expectation:
  • A Technical Support Representative is expected to have a background in customer relations and information technology with knowledge in the use of computer applications and prescribed troubleshooting and problem solving mechanisms for technology and machinery. 
  • The Technical Support Representative should be able to work in a fast and dynamic environment and function as a team member, aligning professional objectives with the teams performance and operations goals.
Links to Follow for More Details and to Apply
CLICK HERE FOR MORE DETAILS AND APPLY ONLINE

Do you had any Queries in your mind about this Job then Drop your Query in our Comment Box below and get Answer from Expert’s…

MICROLAND RECRUITING FRESHERS AS TECHNICAL SUPPORT REPRESENTATIVE AT BANGALORE, MICROLAND RECRUITING FRESHERS AS TECHNICAL SUPPORT REPRESENTATIVE AT BANGALORE

 
    



12P, BANGALORE, DEGREE, FRESH, GRADUATION

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